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Hp Certification I Hp2-e50 Engine Simulator & Mock
Exam Code : HP2-E50
Exam Name : HP Consultative Selling of HP Mission Critical Technical Services Exam

Real Sheets HP2-E50 Questions

Question :
Based on an evaluation of your customer’s Service Measurement and Reporting aspect of their ITSM maturity under the area of Continual Improvement and Automation, there should be agreed metrics for the end-to-end availability and performance of all services and an agreed, reliable, and repeatable method or tool to collect data. Which finding would score a “3” on this evaluation?

  1. No metrics exist, or measurement is of technology components only.
  2. Agreed metrics exist for all services. Collected data is compared against agreed KPIs and trend analysis is carried out to identify potential issues and opportunities for improvement.
  3. Agreed metrics exist for the end-to-end availability and performance of each critical service. Data is collected on a regular basis and made available when required.
  4. There is regular data collection of the workload of each service (e.g., transaction volume, resource utilization). An overall framework or architecture for measurement ensures a standard approach is used for the measurement of end-to-end services.
Answer : B

Question :
Who should participate from the customer's organization in an IT to Business Alignment workshop?

  1. CEO, CFO, and CIO
  2. CFO, CIO, and Systems Administrators
  3. Procurement Manager, and CIO or IT Manager
  4. IT Operations and Service Level Managers, and CIO or IT Manager
Answer : A

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